EMAIL: V.GRAY@FUSE.NET
(513) 236-7265
V O N N A L . G R A Y
PROFESSIONAL EXPERIENCE
8/2014 – Present
Adecco/Proctor & Gamble
Cincinnati, Ohio
Records Lifecycle Management Administrator:
§ Manage storage of electronic documents and records.
§ SharePoint Administrator. Enter metadata for critical records. Address customer requests. Apply Records
Retention schedule and reporting of compliance records process.
§ Processor for Pre-Lifecycle for Critical Records. Responsible for Long-Term storage of critical documents. Enter
relevant documentation content into database for micrographics process. Provide issuance, tracking,100%
verification of accuracy, apply Records Retention schedule through Document Management source for
archiving.
§ Archive and retrieval of critical records to support various business entities.
§ Familiar with Internal Records Media Administration (IRMA) and Electronic Records Lifecycle Management
(eRLM) databases.
§ Completion of eRLM, RM8 Training Programs
§ Train new RLM Associates
3/2014 – 8/2014
Crossmark Inc./Nestle Division
Cincinnati, Ohio
Retail Merchandiser:
§ Produces supermarket sales by providing point-of-purchase and shelf management services.
§ Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product
promotions, new products, and price changes.
§ Maintains customer relationships by visiting with store managers, department managers, and employees;
answering their questions; responding to special requests; describing product features.
§ Completes daily call reports by observing display and pricing of competitors' products.
10/2011 – 11/5/2013
Environmental and Safety Solutions Inc.
Cincinnati, Ohio
Executive Assistant/On-Boarding Specialist:
§ Provide first line support to management/office team acknowledgement and managing resolution and client
communications skills in leadership, organization, establishing priorities, coordination, and strong administrative
skills. Compose letters and memoranda in response to inquiries.
§ Coordinate support work efforts within a highly collaborative, team-oriented process, while providing
constructive ideas for continuous improvement.
§ Receive and screen incoming calls and visitors, determine which are priority matters and alert management
accordingly. Make referrals to appropriate staff or provides requested information.
§ Communicate and provide information by relevant methods, internally and externally to assist and enable
organizational operations and effective service to connecting groups.
§ Interpret instructions and issues arising, and implementing actions according to administrative policies and
procedures.
§ Arrange meetings, project team activities/training for team members.
§ Coordinate travel arrangements; prepare materials and itineraries for tradeshow/conferences, and maintain
vouchers and records.
§ Screen incoming correspondence and reports; make preliminary assessments of the importance of materials
and organized documents; handle some matters personally and forward appropriate issues to the HR Manager
or Executive Staff.
EMAIL: V.GRAY@FUSE.NET
(513) 236-7265
§ Coordinate with the Sourcing Specialists, and our internal and external clients for onboarding all entry level
Associates efforts; Responsible for managing, executing, assimilation, and the deployment, of the new hire
processes; Prepare confidential and sensitive documents, and brief the Sourcing Specialist regarding content.
8/2009 – 10/2011
Construction Software Technologies
Blue Ash, Ohio
Calling Services Representative:
§ Qualifying sales leads and securing appointments and opportunities.
§ Proactively call prospective customers to attend scheduled seminars in selected cities.
§ Project a professional company image through phone interaction.
§ Responsibilities include maintaining department records on a daily basis.
§ Assist Marketing Manager with on-going work processes including (updating marketing databases, research
seminar locations, assemble seminar packets/name badges for events.)
3/2008 – 12/2008
Eastern Personnel Services, Inc.
Staffing Specialist:
§ Prospected for New Business via telephone and multi-marketing venues.
§ Identify Temporary/Permanent placement needs with Client.
§ Recruiting and locating potential applicants.
§ Interviewed applicants, conducted personal/employment background checks.
§ Generated $48,000.00 a month in new business.
3/2006 – 1/11/2008
Total Quality Logistics
Eastgate, Ohio
Lead Training Coordinator:
This position entails extensive administrative and leadership responsibilities necessary to keep TQL’s Training
Department running efficiently. Additional strengths include initiative, strong communication skills, excellent verbal,
written, and interpersonal skills, while displaying a professional attitude and demeanor.
§ Supported Training Manager and (18) Training Specialist with administrative task and daily
processes.
§ Facilitated Entire New Hire Effort/ Day one preparation. Liaise with HR Department to verify Resources and
New Hire positions. Coordinate New Hire Training Manual and liaison to outsource printing vendor. Resource
and/or facility scheduling , workflow management
§ Project Documentation, Supported Reporting Functions, Coordinated internal communications
§ Administered require tests to New Trainees
§ Participate in improving organizational performance through recommending areas for improvement to
processes.
4/2005 – 12/2005
Campaign Office of Vice Mayor /City of Cincinnati, Ohio
Office Manager/Legislative Aide:
§ Coordinated day to day operations at campaign office and City Hall office.
§ Effectively communicated all pertinent campaign related activities to Vice Mayor and Staff.
§ Liaison to Vice Mayor’s Chief of Staff/Administrative Support
§ Provided staffing and leadership to part-time employees and numerous volunteers for campaign office
functions, relating to data entry, phone banking, and mass mailings.
§ Coordinated, organized, and implemented fundraiser events.
§ Maintained accurate sensitive documentation in Excel database. Prepare required reports for Treasurer.
Cincinnati, Ohio
EMAIL: V.GRAY@FUSE.NET
(513) 236-7265
EDUCATION
Working Knowledge of Windows, Microsoft office: Excel, Outlook, Word
ACHIEVEMENTS:
Creation of Small Candle Business > 2003
Entrepreneurial Business & Business I & II > 8/2010
Train The Trainer 8/1995